State Farm® Insurance Agent Rita Johnson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Paulette Lowe-Kitchens
May 13, 2025
"Angel Lawrence, manger, of Rita Johnson’s State Farm Office is knowledgeable, professional and efficient. She goes above and beyond to met the needs of her customers. The spirit of excellence is displayed in every interaction I’ve had with her. Rita Johnson is blessed to have her on the team….Angel is a true leader and cares about her work and those she services."
"Thank you for your awesome review! Yes, you are correct! Angela is an amazing leader, and she does a wonderful job for us every day! We value the remarkable customer service she provides and appreciate her insurance expertise! "
Tonia Hollandsworth
April 12, 2024
"They were wonderful and helped me so much! Tatyana was very kind. We are from out of town and they helped us so much!"
"Tonia- THANK YOU so much for the 5 star rating review! We TRULY value and appreciate your business! Much appreciated! Rita Johnson"
Otis N White Jr
January 19, 2024
"Terrific support on a recent Policy renewal. I was impressed with the prompted and professional assistance. Tatyana represented the team very well!!!!"
"Thank you so much for your terrific feedback regarding your recent policy renewal experience. I'm delighted to hear that you were impressed with the prompt and professional assistance you received. It's always our goal to provide efficient and helpful service and knowing that Tatyana represented our team so well is truly gratifying. -Rita"
Laure Barboza
January 11, 2024
"It took me years to realize the dishonesty of this agent and some of her disciples.And Rita Johnson as the boss won't bother to fix her agents mess. Staying quiet is also approval of their misconduct.Charging me for someone else services is stealing and been lying to me that it's the new policy until I found out is a crime."
"The issues you've raised regarding being incorrectly charged and the misinformation about policy changes are alarming, and I assure you that this is not the standard we aim to uphold. I am committed to investigating this matter thoroughly and rectifying any errors or misconduct that may have occurred. Please contact the office at your earliest convenience by calling (770) 228-6164. -Rita "
Hubert Harper
November 14, 2023
"Rita Johnson's State Farm agent Connie, was the most professional and helpful agent I've ever dealt with."
"Thank you for taking the time to share your positive experience with our agent, Connie. It's fantastic to hear that Connie was the most professional and helpful agent you've ever dealt with! -Rita "
Cary Brooks
October 13, 2023
"Great experience couldn’t ask for a better agent and Connie Chupp is always so helpful even with little things and can always answer any questions I have it’s always a pleasure to work with her."
Ed
October 13, 2023
"Excellent Service! Connie helped me with my auto, home and even life insurance. She is very knowledgeable and courteous! Thank you very much! Highly recommend!!"
Marvin Clark
October 12, 2023
"Angel, State Farm Agent with Rita Johnson help me. And we’re very nice and courtesy and professional..Thanks, All 5."
"Thank you for the 5-star review Marvin! Our agency appreciates your business and continued support! We look forward to servicing all your insurance needs! Rita Johnson"
Amy C. (Ga_Peaches_269)
October 12, 2023
"The 2 people I talked to had very rude attitudes very unprofessional decided not to spend my money with this company I went to another state farm in griffin, they was very nice very helpful and very professional. I do not recommend Connie at Rita Johnsons state farm!"
"Amy English-Cheeves: We're genuinely sorry to hear about your negative experience and apologize for any inconvenience you may have encountered while speaking with our team. Providing excellent customer service is our top priority, and it's clear that we fell short in this instance. Your feedback is important to us, and we will use it as an opportunity to improve and address any issues that may have arisen during your interaction. -Rita "
Umay Pinnock
March 29, 2023
"Great customer service. Always able to resolve any issues, quickly and efficiently."
"Thank you Umay! We appreciate your business and the 5 star rating!!! "
Billy Amerine
August 31, 2022
"good folks"
"Thank you Mr. Amerine! We look forward to serving you again in the near future! Rita Johnson"
Nancy Luke
April 12, 2022
"They are a good agency to do business with."
"Thank you so much Mrs. Luke! We appreciate your business, and thank you for allowing us to help with your insurance needs! Rita Johnson"
Ndji Johnson
March 5, 2022
"Nice and friendly"
"Thank you Ndji! We appreciate the 5 star rating!! Rita Johnson"
David Johnson
July 30, 2021
"The Rita Johnson State Farm Agency handled my RV roof claim in a very professional manner. I've done business with a State Farm agency for over 20 years. Have been with the Rita Johnson Agency for about 1 year. They met my expectations and would rank right up at the highest levels in all aspects of performance."
"Thank you David! We appreciate the 5 star rating!! Rita Johnson"
Randy Hightower
June 8, 2021
"They are always courteous, and professional. The only insurance agency I use."
"Thank you Mr. Hightower! We appreciate your business, and thank you for your 5 star review. Please tell your friends and family to call us! Rita Johnson"
Dayna Pollard
February 8, 2021
"My agent was awesome she self explain absolutely everything down to a tee,"
"Thank you for your response, and we appreciate your business! Rita Johnson"
Laureine Shine
January 30, 2021
"Good as usual"
"Thank you for your response! We appreciate you making time to comment! Please continue to call us for ALL your insurance needs!"
Courtney
January 29, 2021
"Overall great, but I didn't like how one agent spoke to me when answering questions about my concerns."
"We apologize for any lack of service that you may received. Please don't hesitate to reach out to me directly if you continue to have questions or concerns! Thank you, Rita Johnson"
chris bostwick
October 23, 2020
"I called to remove and replace insurance coverage from one vehicle to another and the young lady that assisted me (Nikki) was the most professonial person I think I have ever dealt with thank Rita Johnson for hiring such professional and caring people."
"Thank you so much Mr. Bostwick for your kind words, and for your business! We love Nikki, and she loves working with great customers like you!! Thank you again!!"
Bettyann Frattallone
August 30, 2020
"Overpriced... customer service was great....got insurance for $700 less with a good company."
"Thank you for allowing us to quote you! If you decide to change your mind, please give us a call! Thank you! Rita Johnson"
Stacy Morris
August 24, 2020
"Angel is an Angel she answers all my questions and points me in the right direction. The rest of the staff is just awesome."
"Thank you so much for taking the time to post this review! We appreciate your loyalty to our agency! I will pass this lovely message onto Angela! Have a wonderful day and stay safe!! Rita Johnson"
Umay Pinnock
August 11, 2020
"Called and got a great rate for car insurance. Anna the representative I spoke with was friendly and informative. Discussed other insurance options. Looking forward to doing more business. Definitely recommend them for your insurance needs."
"Thank you so much for the response! Anna is great! We thank you for your business! Rita"
Dae
July 3, 2020
"Awesome staff, always take care of me. I even missed payments and they've worked with me."
"Thank you Diea! We appreciate your business!"
bryston clements
November 26, 2019
"Very disrespectful people gives you nasty attitudes and aren’t willing to help you at all would not recommend going here"